Whales Learning

1. Introduction

Whales Learning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and educational services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and home address provided during registration or inquiry.
Student Information: Student name, grade level, school name, birth year, and academic performance data.
Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
Payment Information: Billing details necessary for processing tuition payments.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our educational services
To personalize the learning experience for each student
To communicate with parents regarding student progress, schedules, and billing
To send important announcements and notifications
To improve our programs and platform functionality
To process payments and manage billing records

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

With your explicit consent
To comply with legal obligations or respond to lawful requests
With service providers who assist in operating our platform (subject to confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Children's Privacy

Our services are designed for students, and we collect student information with parental consent. Parents and guardians have the right to review, update, or request deletion of their child's information at any time by contacting us.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Upon request, we will delete or anonymize personal data within a reasonable timeframe.

8. Your Rights

You have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for data processing at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a revised "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: master@whaleslearning.com
Phone: (+82) 010-4592-2244